Bank-Grade Security
SOC2 Type II certified infrastructure with end-to-end encryption for all voice data and PII.
Custom LLM Training
We fine-tune models on your specific knowledge base, brand voice, and compliance guidelines.
Massive Scalability
Handle unexpected call surges instantly with infrastructure that scales to 10k+ concurrent lines.
Custom Integrations
Deep linking with Salesforce, Zendesk, HubSpot, and proprietary internal CRMs via REST API.
Dedicated Success Team
Your own technical account manager and solution engineer to ensure smooth deployment.
Advanced Analytics
Real-time dashboards for call sentiment, resolution rates, and agent performance metrics.
Why Fortune 500s Choose VaniAgent
Legacy BPOs are expensive, slow to ramp up, and inconsistent in quality. Enterprise AI Voice Automation offers a paradigm shift: perfect consistency at infinite scale, for a fraction of the cost.
Our platform isn't just a "chatbot for voice." It's a cognitive engine that understands context, nuance, and intent. It can navigate complex multi-turn conversations, execute API calls to your backend to perform actions (like resetting a password or processing a refund), and hand off to human agents seamlessly with full context.